| 1.G9 |
Unless the Director General personally decides
that a complaint is well founded or that it should
be dealt with otherwise, the complaint will be
submitted to the Panel described in paragraph
10 below. |
| 1.G10 |
The
Panel will consist of a member of the Executive
(who will act as Chairman of the panel), another
senior (or recently retired) officer of the Executive
(normally a Board member), and a third person
from outside the Executive, usually a representative
of business and industry. These arrangements will
continue until the Executive agrees otherwise.
The membership of the Panel itself may change
from time to time. |
| 1.G11 |
An
official will be appointed to act as secretary
to the Panel; until further notice this will be
an official from HSE’s Strategy Division
Open Government Branch (see Appendix below). |
| 1.G12 |
The
secretary will provide the Panel members with
the complaint itself, an indication of issues
the Panel is being invited to address and any
necessary background material. |
| 1.G13 |
The Chairman may wish to invite the Panel to meet
during the complaint process in order to discuss
the issues involved and to agree any final conclusions.
The members of the Panel will consider the complaint
and may request additional information. |
| 1.G14 |
If
the Panel is convened, the secretary makes a note
of the discussion and of any conclusions/decisions
reached and will communicate these to the Director
General. |
| 1.G15 |
In the event of a disagreement, the Chairman will
seek to bring the Panel to unanimity. In the event
of a minority view on the Panel, that view and
the reasons for it will also be communicated to
the Director General. |
| 1.G16 |
The Director General will communicate to the complainant:
a the recommendations of the Panel and its reasons;
b the Director General’s decision in light
of the Panel’s recommendations and reasons. |
| 1.G17 |
HSE will endeavor to reach a decision on a complaint
within 6 weeks of the date of its receipt by the
Director General. Should longer time be necessary,
the secretary will advise the complainant accordingly. |
|
Appendix |
| 1.G18 |
The
Open Government Branch (OGB) will provide staff
to act as the secretariat to the complaint panel. |
| 1.G19 |
The
secretariat will invite suitable officials/external
candidates to make up the three members of the
panel. |
| 1.G20 |
The
secretariat will liaise with other HSE Directorates
and Divisions relevant to the complaint and will
invite them to submit documents and copies of
all relevant correspondence that have a bearing
on the complaint. OGB will use these documents
to prepare a Definition of Issues for the Panel.
This will provide a full background to the complaint
as well as indicating the issues the Panel is
being invited to address. |
| 1.G21 |
The
secretary will write formally to Panel members,
confirming receipt of the complaint and confirming
arrangements for the panel. |
| 1.G22 |
The
secretary will takes notes/minutes at any Panel
meetings as appropriate and provide general administrative
support to the Chairman and Panel members as required. |
| 1.G23 |
The
secretary will draft a note for clearance by the
Chairman and any final recommendations/decision
for the panel Chairman for forwarding to the Director
General. |
